Give your merchants a reason to stay

Merchant Compass is the analytics layer you put in front of your merchants. Instead of a commodity processing relationship, each merchant gets their own window into how their business is actually performing — deep, easy-to-read reporting that makes your service stickier and harder to walk away from. Behind the scenes, you keep full visibility across your entire portfolio, from a single Branch or MID up through District, Region, and Total Company.

Reporting scope and format

Generate reports at any level of your organization — Branch/MID, District, Region, or Total Company — and view the results however makes the data clearest: detailed numerical tables, or line, column (bar), and pie charts.

Key features

• Year-over-year analysis — compare and graph monthly data against the previous year
• Interchange fee alerts — flag every transaction where fees exceeded a threshold you set
• Top card identification — spot customer cards that make up an outsized share (e.g., over 5%) of a given MID's volume
• Card type analysis — compare performance and average fees by card type (debit, rewards, etc.) across one or many MIDs
• CEDP fee verification — isolate CEDP transactions to validate processor fees
  

Ad-hoc data exploration

Beyond the standard report suite, Merchant Compass includes a self-service query builder that lets you visually combine multiple data dimensions to uncover insights no standard report was built to answer. Ask which regions grew debit volume fastest while fees also rose, or how a processing feature correlates with high-reward card usage at your top-performing branches — and get the answer on demand.